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Dealer Perspective: OEM Integrations
The Forest River Open Recalls integration took a lot off my plate. Specifically, in that I spent a lot of time comparing our inventory to recall lists, going through manufacturer systems to identify recalls and open the work orders for those recalls, and calling customers back in to do a recall. To be able to see recalls in the moment, while a customer’s there—that’s a game changer.
Steve Shackelford The Great Outdoors RV
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