IDS 2026 RV Industry Trends Report

Simplify

Snapshot: Where Technology Can Improve Dealership Efficiency In our 2025 survey, RV dealers across North America anonymously shared where they feel technology can have the biggest impact on their operations.

19%

Things Easier

Schedules & Priorities

Manufacturer’s Websites

Parts

Basic Functions

Service

Parts

Emails & Pictures

Customer Service DMS Current DMS

Vin Decoder

Service Counter

Documentation of Services Process

IDS Technology

“ Process, inventory levels.

“In the parts department, sales department, and service department using AI .

“ New unit market being slow.

“Documentation of services being provided by our technicians.

“Pricing analysis for trade-ins. VIN decoder .

“ Interest rates need to come down.

“ Defending us against false claims.

“ Service.

“ Smooth the process of finding the perfect camper for our customers on the website. IDS technology can ease the basic functions of the personnel job duties—data entry, receiving/shipping.

“ CRM.

“Better connection .

22

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