IDS 2024 RV Industry Trends Report

Accessories as a Profit Center The desire among RVers for customization and enhancement is a golden opportunity for dealerships to tap into an additional revenue stream: parts and accessories . When managed effectively, accessory sales can become a robust profit center in their own right. By separating it from the primary RV sales, you can get a clearer picture of the segment's performance, allowing for better inventory management, pricing strategies, and marketing campaigns. The Need for Specialization: • While traditionally accessory sales have been bundled with the RV sales process – managed by the salespeople themselves – there’s something to be said about having a edicated individual or team solely responsible for accessory sales.

• This specialization ensures that customers get an expert's insight, one who understands the intricacies of RV accessories and can provide tailored recommendations.

• A dedicated accessory salesperson can guide the customer through a list of essentials and enhancements, ensuring that their RV is ready to hit the road from day one.

Are your service writers struggling?

That’s why we created IDS ServiceCRM: • The first-ever customer communication automation tool designed specifically for service teams. • It keeps all service appointments and tasks in one place, so no customer communication falls through the cracks. • Your team can also send direct or automated text messages to customers to keep them up-to-date on the status of their unit… and more!

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