IDS 2023 RV Industry Trends Report

TAKING SERVICE ON THE ROAD WITH MOBILE RV REPAIR Your customer experience has the potential to extend beyond your dealership’s walls. With mobile service software like IDS Service Mobile, teams can access their Work Orders, service schedules, service statuses, and timesheets from anywhere with a cellular or Wi-Fi connection. That means your service team isn’t confined to a workstation or even the service bay—they can take service on the road, right to the customer. This opens a whole new world of possibilities for convenient and timely customer service. According to an IDS survey of RV dealers across North America, only 35% of respondents are currently offering mobile service outside the dealership —so, offering mobile service could be a big differentiator for your dealership.


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